FAQ
Frequently Asked Questions:
How can I get custom work?
I currently have limited spots open for statement jewelry only. Big, bold, stone and chain heavy pieces. Message me via the 'contact" link for further information on the custom process. If I am a good fit, we will move forward with your dream jewelry.
Do you currently have jewelry for sale?
Ready to ship, one of a kind items are added to the shop throughout the month. Curated collections with 20+ pieces are released a few times a year. I also offer everyday wear jewelry pieces as made to order with a 1-3 week shipping delay.
To check on the progress of new items or collections to be listed as well as watch videos of the silversmith process, follow my instagram @electajewelry
Do you repair jewelry?
If a piece you purchased from me becomes unwearable, I will do my best to restore it. Please message me directly at electajewelry@gmail.com to discuss all details.
I do not repair jewelry from other jewelers. I highly recommend researching classically trained jewelers in your area who specialized in repair work.
How can I get started working with precious metals?
How exciting! When I found metal smithing, I fell in love with the art form and dove right in. I myself am not a teacher of sorts and do not plan on going that route. I’ve compiled a list of reading material and educational resources I have used to help you get started. Best of luck and have fun!
.ONLINE RESOURCES.
.READING MATERIAL.
“The Complete Metalsmith” -Tim McCreight
“Professional Stone Setting” -Alan Revere
“Soldering Demystified” -Jeanette K. Caines
“101 Bench Tips for Jewelers” -Alan Revere
Store Policies:
.PRODUCTION TIME.
Made-To-Order: 1-3 weeks
Custom Order: 4-8 Weeks
.SHIPPING.
Ready to ship items are shipped within 3 business days of order via USPS with First Class or Priority Shipping. You will be emailed a tracking number once your jewelry has been shipped. If other shipping needs are necessary or you have specific requests, please contact me. I am not liable for lost or damaged items.
.RETURNS/REFUNDS.
All sales are final. Please be certain on sizing as certain size adjustments cannot be made; such as sizing down a ring with a stone. Some adjustments can be made with cost of time, materials, and shipping as buyers' responsibility. If you have questions in regards your jewelry, don’t hesitate to message me via the 'contact' link. I am happy to help.
Jewelry Care Tips:
I recommend using blue dawn dish soap with warm water and a soft bristle toothbrush to clean your silver jewelry. Be mindful of the stone as submerging it in water/soap can damage it.
Storing your jewelry in an airtight jewelry box or pouch will prevent excessive tarnish and prolong its life. Polishing care cloths can also be purchased online to remove grime and tarnish.